Have restarted router and all cables appear correct & tight. Next to the TV not behind it. However, then my wifi stopped working. #6. I'm not sure what else i can do to fix this any help would be amazing. We would like to show you a description here but the site won’t allow us. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Try a 60 second pinhole reset and don’t reboot the Hub. on 20-09-2023 09:55. A flashing red power light signals that there’s an issue that needs addressing. You don't need to call. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Options. Area 14. I then did a pinhole reset which it. No issues in area currently. On restart it went to a solid green light with no internet. I’m having an issue where I have flashing green light on router with solid wifi signal. Red Light. In your Stream kit you’ll find everything you need to get the Stream box up and running. Blue light means the hub is working fine. Have tried resetting: holding reset button for 60 seconds; no dice. Options. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. . 5. Hello. If the wi-fi doesn't work on your device, it could be a problem with your laptop or phone. First installation and flashing green light. I have switched it off and on and reset it a few times. A slow flashing green light. Had my Internet completely drop. Recording Light: This light will be red when the box is recording a program. After many resets the broadband would start again then a few hours/days lose the signal. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. If so try two things. Hey. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). I'm a brand new customer to Virgin and I just received my Home kit today. We would like to show you a description here but the site won’t allow us. This light flashes green when the Hub's downloading a software update. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Try restarting it, and if the problem persists, contact Virgin Media support. 0 Kudos. on 09-08-2023 15:21. stop flashing your Boosters are paired. ) 3 times, nothing. For a brief period, press and hold the power button, then let go. Options. We would like to show you a description here but the site won’t allow us. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). There are seven LEDs on the front of a RT6600ax. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Back panel power and reset button. It means that your router is connected to the internet and is transmitting data successfully. We have had out 1Gbps line for around 2 weeks and after just one week the problems started. I use an NTL TV socket for broadband. Virgin Mobile. We would like to show you a description here but the site won’t allow us. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. We would like to show you a description here but the site won’t allow us. Have tried resetting: holding reset button for 60 seconds; no dice. Our hub 3 is online and connected to the wifi however there is no internet. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. We would like to show you a description here but the site won’t allow us. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Have followed the instructions to the letter on set up and it is not working. Connect the white cable properly to the Virgin media wall socket. We would like to show you a description here but the site won’t allow us. Still no connection and flashing green. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Flashing green arrows. Remember: Once the Hub is reset, it will. Media Router Flashing Lights. Here you’ll find all the help you need for Virgin Media related problems and issues. We would like to show you a description here but the site won’t allow us. Now, disable both WPS options and click on save. If it’s off, you don’t have an internet connection. Learn more. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Home Phone. We would like to show you a description here but the site won’t allow us. The 1571 light does stop flashing after a few hours but my good lady would like it not. Yellow flashing light on Hub 5. We would like to show you a description here but the site won’t allow us. Checking the Indicator Lights. We would like to show you a description here but the site won’t allow us. Settling in. HELP! : r/VirginMedia. There is no connection to the VM network. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. 1 ACCEPTED SOLUTION. Telewest wall socket: no visible power to be switched on. Do I plug the broadband into it now? - 5444812. We would like to show you a description here but the site won’t allow us. Flashing arrows doesn't always mean no connection. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The slow pulsing typically lasts up to 10 minutes before turning off when ready. Make sure there aren’t any damaged wires/cables. When working normally the power light will be on and the connection light will be off. On the back of the Hub 3. Won't connect. Internet Light. Middle – Ready (green/blue). The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. On our wavelength. This means the Hub is switched on, but your WiFi has not been activated. Use a pen to press the reset button, and hold it for 10 seconds. Browse Virgin Media Virgin Media Community. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Light flashes when a signal is received from the remote. You have a problem connecting your router to the CMTS. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Tuning in. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Power on. If it doesn´t happen more times, it might be a temporal limited problem and might be normal. We would like to show you a description here but the site won’t allow us. Wireless – Solid or blinking green when WiFi is on. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. 0 and after setting it all up, the power light has been flashing green all day. Pressing the button for two seconds will prepare the Hub 3. I've checked the network log and there's a lot of warnings - 5169887. Ive unplugged the hub but its still happening. We would like to show you a description here but the site won’t allow us. Called VM for activation and checking. Support tell me that this is fine and is an indicator of network status in the area. Factory Reset Your Hub. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. CHARGING LED (Red. For a brief period, press. If the light is red, it means there is an issue with the WPS connection. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Pressing the button for two seconds will prepare the Hub 3. The white power light is on, and the Internet lights are off. N/A . Turn off your TV and your set top box for about 30 seconds and turn back on. We would like to show you a description here but the site won’t allow us. Hub 3 Base LED keep flashing Green light on initial install. A flashing green light on your Virgin Media hub typically indicates a problem with your internet connection. I've attempted unplugging, checki. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. We would like to show you a description here but the site won’t allow us. Solid White; Red Light; Dim White Light; Green Light; Blue Light; Flashing White; Slow and unresponsive internet; Understanding Your Router Lights; Conclusion: LEDs And Their Meanings; Hub 4 Features at a Glance 4 Ethernet ports. No matter what I do the original pod won’t connect to the hub wirelessly. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. on 30-11-2022 19:19. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Super hub - Status lights and control buttons. The service status in our area shows no issues. No internet - Green flashing internet light. 1. Hi all, I got my service installed on Tuesday and has been working great. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. It resets itself with a white glowing light then starts flashing green then goes back to. on 04-06-2023 14:48. Check for any loose connections. We would like to show you a description here but the site won’t allow us. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub. D01 C9W8. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. No internet -hub 4 flashing yellow light. Step 2: Go to the Home screen and select ‘Settings’. Flashing green: The Hub 3 is starting up. stays green for 2 minutes when you’re done. 3. White. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Ensure the Hub is. If it has. Remember: Once the Hub is reset, it will. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Wait. I didn't need an engineer to come as I had the. We would like to show you a description here but the site won’t allow us. Text from Virgin confirms my "kit has been activated". The power light at the bottom of the device is the only light that should shine if everything. flashing green arrows on virgin hub 3. Flashing Green – Booting up. The WiFi light will flash green for 2 minutes during this process. All in one super nifty tool. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free &. BLINK Fast or Solid for the Super Pod. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. Some users on the Forums are reporting days to complete for whatever reason. We would like to show you a description here but the site won’t allow us. Two LEDs on each RJ45 LAN socket (left = amber. Options. Claimed Pod (by another account) PULSE. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. I first plugged the wifi cable into the wall and this is what happened. An Ethernet cable – The. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. We would like to show you a description here but the site won’t allow us. Hi, i got self installation kit with hub 3. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. However, if you see a red light, it means that there is a problem with your internet connection. 2. The slow pulsing typically lasts up to 10 minutes before turning off when ready. We would like to show you a description here but the site won’t allow us. Hi I have had the same issue. White through to light orange are acceptable. Power is on. We would like to show you a description here but the site won’t allow us. The green light might be flashing because of a faulty link. 1 ACCEPTED SOLUTION. 1 ACCEPTED SOLUTION. Red Light. Have restarted router and all cables appear correct & tight. I have followed the help tools by rebooting the tv box, I have c. You can use a pen or paper clip to do this. Here is a handy guide to the light on your Hub 5. We would like to show you a description here but the site won’t allow us. Power off. An internet connection issue is typically indicated by a green media router flashing light. We would like to show you a description here but the site won’t allow us. When batteries are fully charged, the CHARGING LED will be OFF. The Virgin connect app just says no pod detected. on 19-05-2023 21:46. Bad plug contacts are most likely to blame for the problem. Expect a few minutes of reboot time once the download completes. We would like to show you a description here but the site won’t allow us. The power light of the Virgin Media Hub 3. After it, click on the WPS. It’s likely to be a loose connection in your home. Turn it on. i. There's no official status of an orange light on the Hub 3. Red . Try a reset as this. I hooked up and had virgin send the signal hours ago. We would like to show you a description here but the site won’t allow us. Blue: The router is engaged in channel bonding on the downstream connection. Hub 5 green flashing light. HELP! The arrow light isn't on at all. If this fails, you'll need to report your fault. We would like to show you a description here but the site won’t allow us. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. 1 ACCEPTED SOLUTION. We have. We would like to show you a description here but the site won’t allow us. fish tanks) Away from baby monitors and cordless phones. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Green flashing is a firmware update in progress. It may also flash green when the Hub is performing a software update. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Recording in progress. The POWER LED and CHARGING LED light should be ON. I have checked the service status in my area and it says no issues. We would like to show you a description here but the site won’t allow us. on 18-09-2023 15:45. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that mI have a Tivo HD (TCD652160) which is exhibiting the "flashing green light" issue. Options. A flashing green color means the device is downloading a software update. 168. Hub 4 flashing white then turning red. We would like to show you a description here but the site won’t allow us. A red light means an issue with your connections even though the Hub is on. Options. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). We get a constantly flashing green light, which means it's trying to get an Internet connection. We would like to show you a description here but the site won’t allow us. After it, navigate to the Admin settings and restart your Virgin Box. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Step 1. Now, disable both WPS options and click on save. We would like to show you a description here but the site won’t allow us. Red. Then relocate it to halfway between the hub and the blackspot. Flashing Green: Starting up. Off means wireless is disabled. You will see a solid white light ring if you have a Hub 4. We would like to show you a description here but the site won’t allow us. Off: There is no downstream activity on the. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. I have tried the WiFi troubleshooting and still nothing. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. For your hub and what you've said; Red light. A red light means there is an issue with your connections even though the Hub is on. This means the Hub is switched on, but your WiFi has not been activated. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. on 30-09-2023 15:19. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. hub 5 flashing blue light. I got the green power light flashing and WiFi light is green. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Try a reset as this. Restart the hub by removing the power cable and then reinserting it. It can be quite frustrating when your internet goe. It can be quite frustrating when your internet goes down and you are. White. We would like to show you a description here but the site won’t allow us. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. The power light should turn solid white when it’s ready to go. The Virgin Media Hub 5 light at the front let's you know what is g. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. The service status in our area shows no issues. You will see a solid white light ring if you have a Hub 4. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Virgin Media. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Dim to Bright to Dim cycle takes 2500ms. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. In response to Georgiahx. if i ho. Ganzino. Green power light is flashing and WiFi light is green. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Our hub 3 is online and connected to the wifi however there is no internet. on 12-09-2023 09:08. We would like to show you a description here but the site won’t allow us. This means that the Hub is on, but your WiFi isn’t. Plug each one into a mains socket and switch on. Since then I have checked the physical connection and rebooted the hub multiple times but no change. Thanks for this. 0 and after setting it all up, the power light has been flashing green all day. We would like to show you a description here but the site won’t allow us. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. my wifi went down suddenly last night and hasn’t come back since. We would like to show you a description here but the site won’t allow us. Hey folks.